Globe Life FAQ

Applying for coverage is simply, easy, and accessible. You can buy a policy one of three ways: online, through the mail, or with an agent. Once you apply and are approved, your policy will be sent to you for your review and reference. Learn More »

The claims process varies for different types of products. Therefore, processing times will vary and it may be necessary for us to request additional information in order to process your claim. For any policy less than two years old, the claim will be subject to further review.

Securing coverage for other family members is easy. You can get coverage for them by beginning a new application either online, through the mail or with an agent.

You have convenient options to pay your bill.

• Pay By Bank Draft – You can arrange to have payments automatically deducted from your bank account.
• Pay Online – Our simple eService Center makes it easy to pay online. Just log in to our eService Center to register your policy and make payments.
• Pay By Phone – Visit our Customer Service page to help set up a payment.
• Pay By Mail – Just mail your payment to:
   

  Globe Life And Accident Insurance Company
  PO Box 653032
  Dallas, TX 75265-3032

You can visit our Customer Service page to call us or request one through our online eService Center.

You can change your payment date through our convenient eService Center.

Call our customer service department by visiting our to speak to a representative. They can help you make an immediate payment over the phone so you don’t interrupt your valuable coverage.

A claim can be filed by a spouse, child, family representative or a funeral home representative. Making sure you have the following information at hand can save you time:

• Name, Telephone Number, Address of Beneficiary
• Policy Number
• Certified Death Certificate
• Obituary
• Coroner’s Report (if accident, homicide, suicide)
• Police Report (if accident, homicide, suicide)

Visit our claims page to learn more about how to file a claim.

To check the status of your claim, you can call our Customer Service department or you can visit our eService Center.

You may be eligible to add to your existing coverage amount. You can either log in to our eService Center or call us to find out if you are eligible.

We want you to be protected. That’s why we have a variety of options you can choose from in order to maintain coverage while lowering your premium amount. Call us to find out more.